Proactive E-mail and Collaboration

Our proactive e-mail and collaboration service is a cloud-based solution tailored to fit the needs of today’s entrepreneurs and mobile teams, yet powerful and flexible enough to meet the requirements of small-to-mid-sized businesses. As with all proactive services, a single monthly fee covers not only your mail service but also the support you need to make the most of it.

By providing our clients the ability to have a hosted Microsoft Exchange server in their business, we give our clients a secure and cost effective way to have the power of Microsoft Exchange without the headaches of managing and paying for a server. With an Exchange Server and Help with a Smile’s other email services, clients are able to have complete Outlook compatibility, web-based access from any Internet Connection, via Outlook Web Access, generous storage and attachment sizes, collaboration tools for sharing calendars, contacts, files and folders and optional push email, synch for BlackBerry, iPhone and Windows Mobile and so much more.

As with all of Help with a Smile’s proactive services, E-mail and Collaboration includes our famous "people first" help desk support. So when you have a problem, you don’t have to spend countless dollars and hours of your own time trying to resolve it. For many of our clients, these support savings alone pay for the cost of the service.

Who needs proactive e-mail and collaboration?

On-the-Go Entrepreneurs and Solo Professionals

Help with a Smile's proactive e-mail service is an alternative to the rigid, clunky, spam-laden e-mail service that comes bundled with other products like your domain name and website. It keeps you connected on the go with wireless iPhone and BlackBerry sync and anywhere access to all your current and historical e-mails, contacts, and calendar items. It works in tandem with the software you already use- PC or Mac.

Mobile Teams

Mobile teams often need to be able to easily share inboxes, contacts, calendars, and tasks in real-time. Our proactive solution provides these collaborative features along with true mobile access. The service lives entirely in the cloud, so your mobile team stays lean-and-mean.

Small to Mid-Sized Businesses

You’ll enjoy all the same benefits as entrepreneurs and mobile teams, Plus, our solution is built on a feature-rich cloud-based Exchange platform with a guaranteed uptime and scalability you can’t match with an in-house mail server. You’ll pay only for what you use and avoid large upfront investments in rigid IT infrastructure.