Proactive services for your core IT functions.

Although we believe in the flexibility that our on-demand IT services offer, we recognize that the most critical IT components in a business: email, backup and networking need special proactive attention.

Why Go Proactive?

• IT is the Lifeline for Your Business. The lifeline for every business is email, backup and networking. Our clients choose what they need on an "a la carte" basis, proactively strengthening their business while staying within budget.
• Results Matter. We created these solutions based on products, vendors and techniques that have consistently worked and continue to work for our clients. As a result, our proactive services improve every day. These critical components of your IT deserve no less attention than that.
• Cut Your Support Costs. Our proactive services are designed to decrease our client’s overall IT costs by providing a higher level of service with fewer help desk incidents. In addition, our "people first" help desk support is included in the cost of the proactive services subscription.
• Some Aspects of IT Can’t Be Left to Chance. When it comes to your backups and servers, you cannot afford to wait for a problem to arise. Our proactive solutions are designed to prevent problems from happening in the first place.
• Pay As You Go. Our proactive services are offered on a monthly pay as you go basis, without tying you down to expensive long term contracts.

Our Proactive Offerings

Our proactive services represent a menu of subscription services from which our clients can select according to their specific business needs.

E-mail and Collaboration

• Our own e-mail solution, combined with the rock-solid infrastructure of Rackspace Hosting.
• Hosted Exchange provides smaller businesses the capabilities of larger corporations
• True mobility- access to your email, contacts, and calendar across all your devices in real-time

Backup Solutions

• Complete management and monitoring of your backups
• Assurance that your backup solution meets your needs
• Support for on-site as well as off-site backup locations
• Fully automated- no swapping of tapes, drives, or other manual processes
• Secure encryption and enterprise-grade security

Server and Network Care

• Regular maintenance of your server and networking infrastructure
• Monitoring of network health
• Prevent problems and outages before they occur
• Patch potential security flaws before they are exploited